What type of information do you collect?

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At cladstel's we protect your personal information when shopping with us. We believe in transparency and use these tools to analyze visitor traffic to our website and improve our customers' experience. We only collect the information necessary to process your orders and provide the best possible service. This includes your email address, login credentials, and purchase history. We also collect your IP address to ensure the security of our site. Additionally, we may use tools to measure and improve page response time ,length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information allows us to improve our website and customer experience. 

 This information is used solely to improve your experience on our website. We do not share your personal information with third parties or use it for marketing purposes.Rest assured that any personal data collected will not be sold or disclosed to third parties unless required by law.We respect your privacy and strive to maintain the highest level of confidentiality. Your trust in us is greatly appreciated.

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Online Forms

We collect the personal information you voluntarily provide to us, your name and email address in order to subscribe to our newsletter, ,blog pages, and/or purchase services or online products. 

Our website uses software that tracks your IP data. When you visit our site, we may automatically log your IP address, a unique identifier for your computer or other access device. We will not use your IP address to identify you, the individual, in any way.We use IP addresses for the purpose of restoring your basket information or changing the language of currency.

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How do you store, use, share and disclose your site visitors' personal information?

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Our website is hosted on the Wix.com platform, which provides a secure and reliable online platform for us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and applications, but rest assured that they maintain strict security protocols to protect your information. If you have any concerns or questions about our privacy policy, please don't hesitate to contact us.

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At Cladstel's fine art, we take your payment security seriously. we use Wix.com's payment gateway to ensure that all transactions are safe and secure. We accept all major credit and debit cards, as well as google pay and PayPal. The PCI-DSS compliance standards are maintained by our store and its service providers for secure handling of your credit card information. Shop with confidence knowing that your payment information is protected.

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The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction. 

PCI Compliance helps to create a secure environment by improving the quality of the cardholder data in order to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.  

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Cookies 

We recognize the importance of your privacy and are committed to protecting it. Our website uses cookies to personalize content and ads, provide social media features, and analyze our traffic. These cookies help us improve your browsing experience on our website and allow us to make the website work more efficiently. You can enable or disable your cookie settings via your web browser. Rest assured that we do not collect any personal information through cookies unless explicitly provided by you. Your trust is important to us and we take all necessary measures to protect your privacy.

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Cards and payments

We do not see or touch your credit card details and we do not store your card details anywhere within our systems or our web servers. Your payment card details are sent in encrypted form to our credit card processor. The payment card details are not entered into or stored on our website or servers.

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Your rights

Your rights under data protection laws include the right to access, erase, correct, restrict, and/or object to our use and processing of your personal data, as well as the right to portability of the data. We take appropriate measures to safeguard your data and ensure that it is accurate and up-to-date. You may contact us at any time to exercise your rights and obtain additional information about our data protection practices.

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*Our privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes*